Frequently Asked Questions

Everything you need to know about shopping with Games Haven SG.

What are your shipping rates within Singapore?

We offer a flat delivery fee of $4.50 for all local orders. Enjoy free standard shipping on all orders over $80.

How long does delivery usually take?

Standard delivery within Singapore typically takes 2 to 4 business days. During peak sale periods or holiday seasons, please allow up to 6 business days.

What is your return and exchange policy?

We accept returns and exchanges within 14 days of receipt, provided the items are unworn, unwashed, and have all original tags attached.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments at home.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and local payment options including PayNow and GrabPay.

Are your products ethically sourced?

Yes, Games Haven SG is committed to ethical fashion. we partner exclusively with manufacturers who adhere to fair labor practices and sustainable production standards.